Answers to Frequently Asked Questions about ILLiad

What is Interlibrary Loan?

Interlibrary Loan is a service provided by many libraries in the United States and around the world to share their items with patrons from other libraries. This can include public libraries, universities, and research institutes.

DePauw University faculty, students, and staff can use Interlibrary loan to request materials that are either not owned by DePauw or items that are owned but not available. This service is offered at no cost.

What items can I get through Interlibrary Loan?

If a library owns it, we can probably get it for you. For example, you can borrow:

• articles from journals, magazines, & newspapers (these are usually scanned and sent as PDFs, which you can keep)
• book chapters (these are usually scanned and send as PDFs, which you can keep)
• books
• bound periodical volumes
• CDs and audiobooks
• dissertations
• DVDs
• government documents
• maps
• magazine issues
• microfilm reels
• musical scores
• or more!

What can't I get through Interlibrary Loan?

Libraries’ ability to lend and borrow stuff is limited by copyright and other laws, subscription/license restrictions (mostly for online things), age and condition (mostly for older things), and demand at the owning library (mostly for brand new things). We generally cannot borrow:

• textbooks and other course material
• eBooks
• archival materials (although we can request a limited number of pages to be copied/scanned)

How do I request an Interlibrary Loan?

Please check the Discovery Search before making your request to see if DePauw owns the item you need.

• If Discovery finds the item but doesn't say "Held by DePauw University Libraries" and "Available", then click "Availability" and either "Place hold" or "Request Item".
• For articles, look up the title of the journal, magazine, or newspaper, not the specific article.
• Most of our databases can check to see if we have an article, and either link to it or submit an Interlibrary Loan request. Click on the icon, or on words like "View Full Text" (this can vary depending on the database).
• Log in to your ILLiad and fill out a request form for the type of material you are requesting.

How many items may I request?

As many as you need.

What information do I need to place a request?

First, you do not need to know what libraries own it!

• For whole things (like books), we need at least the title and author to place a request.
• For articles, we need at least the journal (or newspaper or magazine) title, year or volume, article title, and article author (or page number) to place a request.

How long does it take to receive an item?

It normally takes 7 to 14 days to receive an Interlibrary Loan item.

How long can I keep materials?

• Scans and photocopies become your property (usually).
• Loan periods are determined by the lending library. Normal lending periods are 3 to 5 weeks. The due date of the material being borrowed can be found on the pink label attached to the front of the item.

If you need the item past the due date,please request renewal before it's due. Call (765)658-4422/email or click on the View/Renew Checked Out Items button on the ILLiad Main Menu. Failure to return the item by the due date can result in fines or suspension of the user's account.

How will I know when my item arrives?

We send you an e-mail when your item arrives.

Where do I pick up my items?

Roy O. West Library's Check-out desk any time that we are open.

For articles, log in to your ILLiad account and click on View/Download Electronically Received Articles.

Who do I contact if I have problems with or questions with Interlibrary Loan or ILLiad?

Call the Interlibrary Loan office at (765) 658-4422 or e-mail