Answers to Frequently Asked Questions about ILLiad

What is Interlibrary Loan?

Interlibrary Loan is a service provided for DePauw University faculty, students, and staff to obtain materials that are either not owned by DePauw or items that are owned but missing.  This service is offered at no cost to DePauw faculty, students, and staff who are engaged in research.  Interlibrary Loan cannot be used to borrow textbooks or other course readings.

How do I request an Interlibrary Loan?

Please check the online catalog before making your request to see if DePauw owns the item you need.

Requests may also be submitted directly from databases via the Find it! linking service.  Citation information is captured and submitted through OpenURL links.  To place a request from a database, click on the link.

How many items may I request?

DePauw faculty, students, and staff may request as many items as they need. 

What information do I need to place a request?

For loans, we need at least the title and author to place a request.  For articles, we need at least the journal title, year or volume, article title, and article author to place a request.  You do not need to know the libraries that own the requested material. 

How long does it take to receive an item?

It normally takes 7 to 14 days to receive an Interlibrary Loan item.

How long can I keep materials?

Articles that are photocopied or electronically delivered become the property of the user.  Loan periods are determined by the lending library.  Normal lending periods are 3 to 5 weeks.  The due date of the material being borrowed can be found on the pink label attached to the front of the item.  If you need the item past the due date, a renewal request may be made by calling 658-4422 or by clicking on the View/Renew Checked Out Items button on the ILLiad Main Menu .  Failure to return the item by the due date can result in fines or suspension of the user's account.

How will I know when my item arrives?

You will receive an e-mail when your item arrives.

Where do I pick up my items?

Items can be picked up at the Circulation Desk of Roy O. West Library.  The hours that the library is open can be found at:

Articles that are delivered electronically can be retrieved by logging in to your ILLiad account and clicking on View/Download Electronically Received Articles button.

Who do I contact if I have problems with or questions with Interlibrary Loan or ILLiad?

You may phone the Interlibrary Loan office at (765) 658-4422 or e-mail